Question 1

How does the grading process work?

Accepted Answer

Cards move through intake, authentication, AI-assisted analysis, human grading, quality control, and encapsulation before shipping.

Question 2

Are grades determined by AI?

Accepted Answer

No. AI-assisted analysis supports the human grader. The final grade is determined by a human grader following the company standard.

Question 3

How do I start a submission?

Accepted Answer

Use the Submit page to create a submission, add cards, choose a service level, and confirm shipping.

Question 4

Can I save a submission as a draft?

Accepted Answer

Yes. Drafts are stored locally in your browser until you complete the submission.

Question 5

Where do I find pricing?

Accepted Answer

See the Pricing page. All values are placeholders in this prototype.

Question 6

Which payment methods are accepted?

Accepted Answer

Payment integration is not connected in this prototype. Placeholders are shown for illustration only.

How can we help?

Frequently asked questions